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Help!  I'm Having Problems with Your Site!

And I'm sure it's nothing I'm doing wrong...

 

Quick Links

Help Links

First of all, we're sorry that you've having technical difficulties with SpruceStreetUMC.com.  Below are some of the most common issues encountered here, and ways to get around them.

I keep clicking on links, but nothing happens.

You probably have a pop-up blocker installed on your computer.  Our site uses pop-up windows to display information such as "Weekly Radio Sponsors" and "Weekly Prayer Concerns."  Try adding http://www.sprucestreetumc.com to your browser's "safe/allowed" list.  This should solve your problem.

I can't hear this week's service when I click on the link.

Is your volume turned up?

Do you have a pop-up blocker installed on your computer?  If so, you may not be able to launch our embedded version of Windows Media Player. 

You might also check to see if Windows Media Player is installed on your computer, as it is required to play our stream.

I have another question/problem about this week's service stream!

This sight looks REALLY funny on my screen.  Why does it look like Picasso designed your layout?

While we love cubism, we're not fans of it when used as a graphic design element.  The code for our site was created using Microsoft FrontPage 2003.  Because of this, we can only guarantee browser compatibility with Microsoft Internet Explorer v5.0 and higher.  If you are viewing this site using Netscape Navigator, Mozilla, Opera or an older version of Internet Explorer, you may experience a "cubistic" layout.

Why don't you make your site compatible with Netscape or other browsers?

Our research shows that 99% of people who access our site are using Internet Explorer.  That, and this site is being designed by a musician working on his doctorate who doesn't really have the time to learn any more scripting languages. 

Spruce Street United Methodist Church

 

I have a question (that's not answered here) about your streaming worship service.

Didn't find the answer to your question here? 

You can email our webmaster (but nothing too technical, please).

Problems with a link?

   
     
 
Spruce Street United Methodist Church

Want to learn how we created this sight?

386 Spruce Street, Morgantown West Virginia 26505 © 2005 Spruce Street United Methodist Church.
Telephone: (304) 292.3359 | Fax: (304) 292.0362 

All rights reserved.

eMail: sprucestumc@verizon.net